Digest : Generix Order Management System
Logistic promise: I choose…
- Information, key component of the e-customer’s reassurance throughout the purchasing process, returns included;
- Logistics, key asset for e-commerce companies’ differentiation strategy;
- The speeding up of the digital transformation create new opportunities for the companies, in order to improve the end-to-end customer’s satisfaction:
- Informing the customer in the best way (available stock, terms of delivery and delivery tracking);
- Taking over transport offering, be able to act in case of contingency;
- Offering the most appropriate logistics service while keeping the costs.
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Trigger purchasing and keep the customer promise
About Generix Group Founded in 1990 in France, Generix Group is a Collaborative Supply Chain expert present in 60 countries, thanks to its subsidiaries and network of partners. More than 6,000 companies around the world use its SaaS solutions. The group’s 800 employees provide daily assistance to clients such as Browns, Carrefour, Danone, and so many others for the digital transformation of their Supply Chain. Generix Group helps companies keep the promise made to their customers. It connects companies to every partner, so they can together operate physical flows, digitize information flows, and collaboratively manage processes in real-time. To find out more: www.generixgroup.com
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