Generix Customer Portal
Digital transformation of customer relations, from ordering to billing.
Companies are reaping the rewards of digital transformation, so customer relations should also benefit from digital technology.
Download the brochure to discover the benefits of Generix Customer Portal
Key Takeaways
Features:
- Managing online catalogues, product sheets, customer selection and sales references.
- Taking orders across several channels (call center, sales force, fax orders, PDFs, EDI messages, portal entries and import files).
- Supplying auto-fill forms with caddy management or re-ordering options.
- Billing the customer using the method requested, for example, PDF or EDI.
- Housing sales tools, promotional materials and a customer loyalty scheme.
- Centralizing and storing legal documents.
- ...and more!
Benefits:
- Enhancing the customer experience along the Supply Chain using innovative services.
- Maximizing sales teams’ productivity.
- Boosting sales volumes with tailored customer relations.
- Optimizing data quality, preventing disputes and cutting lifecycles.
- Streamlining debt and cash management.
- Giving every stakeholder 360° visibility on order histories.
- Protecting transactions and cloud data.
- ...and a lot more!
Generix Group is an expert in the Collaborative Supply Chain with presence in 60 countries thanks to its subsidiaries and network of partners. More than 6,000 companies around the world use its SaaS solutions. The group’s 800 employees provide daily assistance to clients such as Danone, Brock Supply, Domino’s Pizza, Marucci Sports, Cascades, Boral North America, Displays2Go and Browns Shoes in the digital transformation of their Supply Chains. Its collaborative platform, Generix Supply Chain Hub, helps companies keep their promises to their customers. It connects companies to all their partners so together they can operate physical flows, digitize information flows, and collaboratively manage processes in real time. Generix Supply Chain Hub is intended for all players in the supply chain: manufacturers, logistic service providers (3PL/4PL), and distributors.
To find out more: www.generixgroup.com
© Generix 2023. Language : English